How Does It Work?
The Challenge
Working remote is the new norm, with lots of benefits!
But how to provide support to people working anywhere, anytime, with different devices?
- And is low cost, with higher productivity
- And has the highest reliability, quality, unmatched uptime, throughput and stability
- And is easy for the most sophisticated or basic user
- And is provided in the way that works best for them – by phone, online, or with DIY guides
- And provides fixes in real time with no waiting
- And provides device replacements
- And can be delivered fast - users are already outpacing outdated support models!
The Solution - The New GuardianPlus
Anytime, Anywhere, Any Way… The way you want support and solutions
- 24x7x365 Support
- Call, chat, email, or self service right from your device
- Almost any software, device supported, problems solved
- Free device replacements, delivery and extended repair warranties
Customized to the way you want it
- Guaranteed service delivery even when you travel
- Free 50,000+ subject self service GraceWorkz Knowledge Vault
- Nationwide and with global reach
How does it work? The simplicity is amazing.
- Answer a few questions for your support and device needs, and a customized program is developed for you within 1 day.
- Immediately you are protected from software malfunctions, costly and prolonged repairs or replacements, etc.
- When you need tech support you can call, go online or utilize chat and an expert is immediately available to help. Solutions delivered during the call or online (98% with one call!).
- With your permission, techs use remote access to fix a software problem, or to help install a new program.
- Want to look it up yourself? Self Service DIY guides (50K!) in our ”Knowledge Vault” is available 24x7x365, anywhere, any time – simple as that.
- For a device that needs to be physically repaired or replaced, a ticket will be started on the same call and a commitment given. If we can’t fix it, we can replace your device for free.
Your solution
Plans can be customized for the number of users, and type of support that best fits your needs.
Costs are as low as $12 a month.. Yes, actually that low!
GraceWorkz New GuardianPlus is the solution all businesses have been looking for - 7x24x365 support - anytime, anywhere, any way.
- No conversion cost
- No upfront investment
- Customized to your needs
- Proven solution that has been used 5M+ times, by a leader in remote business solutions for over 17 years.
Support that is 7x24x365, low cost, low or no transition times or costs, high reliability and supports an unlimited variety of software, hardware, and cloud applications.
- Includes device repairs and replacements
- With support as the user “wants it”.. Phone, Chat, Text, Self –Service
- Delivered in “real time” with no waiting, solutions delivered in 1 call/one click
Contact us for a free demo or to start coverage today
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